Contact
We answer every email.
No tickets queued in a black box, no chatbot wall. Pick the right inbox below and we will reply within one business day.
Buyer support
Order issues, delivery questions, returns, refunds, account help.
support@mandee.store
Seller support
Onboarding, payouts, KYC, inventory sync, dispute escalation.
sellers@mandee.store
General / press / partnerships
Anything else, including press, partnerships, and feedback.
hello@mandee.store
Registered office
Tanvrit Pvt. Ltd.168 Plot No 945, Gayatri Mandir se Purab
New Ariya, Sasaram
Bihar 821115, India
- Phone
- +91 901 680 11 01
- Hours
- Mon-Sat, 10:00 - 19:00 IST
Grievance officer
Under the DPDPA 2023 and the IT Rules 2021, every covered platform names a grievance officer. For data-protection, privacy, or unresolved-complaint escalations write to:
- Officer
- Vivek Singh (Founder, Grievance Officer)
- dpo@tanvrit.com
- SLA
- 30 days under DPDPA
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